JDXpert

JDX Help Center

How can we help?

Popular searchesAdd a field to the job templateUpdate a choice listStart a revision workflowExport jobs to ExcelSend acknowledgment remindersReset a password

Start with your role

Pick the one that sounds like you. Each path opens with a short quick start.

How-to videos

Short walkthroughs of the most common tasks. Every video links to the written steps too.

A tour of the JDX home pageWatch the video How to create a job with the AI AssistantWatch the video How to create a job from a base jobWatch the video How to open your job tasksWatch the video How to set up and start workflowsWatch the video How to build and run reports in JDXWatch the video How to use the Job Matrix and the Job CatalogWatch the video How to view and use career laddersWatch the video How to edit job familiesWatch the video How to update job familiesWatch the video How to manage quick tipsWatch the video

Full training courses for every role

Follow a job description from draft to signed

Every job description moves through four stages. Start wherever yours is today.

  1. Create

    Start from a blank job, a base job, or the AI Assistant.

  2. Review and approve

    Send it through a workflow; reviewers and approvers act on their tasks.

  3. Publish and share

    Print or export it, post it, and share it with managers.

  4. Acknowledge

    Employees read their job description and acknowledge it.

Do more with JDX

Capabilities that save time and add value. Ask your Customer Success Manager to activate any you don't see yet.

See all 15 capabilities

Browse by task

New to JDX? Get started

Fix a problem

See all troubleshooting

Most asked

  1. Understanding Choice Lists

    Choice lists present field data as selections from predefined sets of options, displayed in dropdown lists or tree view popup blocks.

  2. Configuring the Building Blocks

    You can set the order, visibility, access, and validations for building blocks and individual elements; select alternate layouts for common bullet lists; edit captions, help, choice lists, styles, and security; and so on.

  3. Exporting Jobs to Print

    You can export jobs to print in multiple formats (Word, PDF, or HTML).

  4. Starting a Revision Workflow

    You can initiate a workflow to revise the existing jobs using the Revise Job option.

  5. Importing Jobs from Excel

    You can import primary job data from Excel using the wizard.

  6. Resetting the Forgotten Password

    You can reset the forgotten password.

Still need help?

Submit a ticket

In JDX, select the Tickets icon on the toolbar to reach support or your Customer Success Manager.

How to submit a ticket

Employees: ask your HR team

Questions about your own job description or account go to your HR team, not JDXpert Support.

Quick start for employees

Look up a term

Not sure what a building block, choice list, or tagged text is? Check the glossary.

Open the glossary