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Resetting the Forgotten Password

anaddell
Updated

You can reset the forgotten password.

To reset the password

  1. Open the site URL in the browser:

This displays the home page.

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  1. Click Forgot Password.

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This displays the following screen:

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  1. Enter the email address and click Send Reset Email.

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This displays the following message:

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If an account exists with the email address, a password reset email is sent with instructions. The link in this email is valid for only one hour after the reset request is submitted.

  1. Click OK.
  2. Click x to close the message.

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  1. Click the password reset link in the email that you have received.

This displays the following screen:

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  1. Enter the password in the Password box.
  2. Confirm the password in the Confirm Password box.

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  1. Click Change.

This displays the confirmation message:

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Your password has been reset. You can now log in with your new password.

 

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