You may encounter a situation wherein the employee or user is displayed in the system but his account is disabled. Administrators can enable such user accounts.
To enable the locked users
1. Navigate to the Admin Tools tab.
2. Click Employee/User Functions node in the left pane, and select User Records.
This displays the following screen:
3. Use the search and filter options to find the desired user records.
4. Double-click the user which you wish to enable.
This displays the following screen:
5. Click the Flags and Options tab.
6. Select the User is allowed to logon to the system check box.
7. Click Save and Close.
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